Privacy Policy

Overview

PythonMaster ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account or enroll in our courses
• Make a purchase or payment
• Contact us for support or inquiries
• Subscribe to our newsletter or marketing communications
• Participate in surveys, contests, or promotions
• Submit assignments or participate in course activities

Automatically Collected Information

When you access our services, we automatically collect certain information about your device and usage patterns, including:

• Device information (type, operating system, browser)
• IP address and location data
• Website usage data (pages visited, time spent, clicks)
• Course interaction data (videos watched, assignments completed)
• Performance data (quiz scores, completion rates)

How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery

• Provide access to course materials and learning platform
• Process payments and manage your account
• Track your learning progress and provide personalized recommendations
• Issue certificates and credentials upon course completion
• Provide customer support and respond to your inquiries

Communication

• Send course-related updates and announcements
• Provide technical support and assistance
• Send marketing communications (with your consent)
• Notify you about new courses or features

Improvement and Analytics

• Analyze usage patterns to improve our services
• Conduct research to enhance learning outcomes
• Develop new features and course content
• Monitor and prevent fraud or abuse

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our platform, including:

• Payment processors (Stripe, PayPal)
• Email service providers (SendGrid, Mailchimp)
• Cloud hosting services (AWS, Google Cloud)
• Analytics providers (Google Analytics)
• Customer support tools (Zendesk, Intercom)

Legal Requirements

We may disclose your information if required by law or in response to:

• Valid legal process (subpoenas, court orders)
• Government investigations
• Protection of our rights, property, or safety
• Prevention of fraud or illegal activities

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Security Measures

• Encryption: All data transmission is encrypted using SSL/TLS protocols
• Access Controls: Strict access controls and authentication requirements
• Regular Audits: Regular security assessments and vulnerability testing
• Data Minimization: We collect only necessary information
• Employee Training: Regular privacy and security training for our team
• Incident Response: Established procedures for security incident response

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform.

Types of Cookies We Use

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our platform.

Your Rights and Choices

You have several rights regarding your personal information:

Access and Portability

• Request a copy of your personal data
• Download your course progress and certificates
• Export your data in a machine-readable format

Correction and Updates

• Update your profile information at any time
• Correct inaccurate or incomplete data
• Modify your communication preferences

Deletion and Restriction

• Request deletion of your account and data
• Restrict processing of your information
• Object to certain types of data processing

Marketing Communications

• Unsubscribe from marketing emails at any time
• Opt out of promotional communications
• Manage your notification preferences

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Retention Periods

• Account Data: Retained while your account is active and for 3 years after closure
• Course Progress: Retained for 7 years to support certificate verification
• Payment Data: Retained for 7 years for tax and accounting purposes
• Marketing Data: Retained until you unsubscribe or for 2 years of inactivity
• Support Communications: Retained for 3 years for quality assurance

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention schedule.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers are protected by appropriate safeguards.

Transfer Mechanisms

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions for countries with equivalent data protection laws
• Binding Corporate Rules for transfers within our corporate group
• Your explicit consent for specific transfers

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to remove such information from our systems.

For users between 13 and 18 years of age, we recommend parental guidance and supervision when using our services.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

Notification of Changes

• We will post the updated policy on our website
• We will update the "Last Modified" date at the top of this policy
• For material changes, we will provide additional notice via email or platform notification
• Continued use of our services after changes constitutes acceptance of the updated policy

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

For EU residents, you also have the right to lodge a complaint with your local data protection authority if you believe we have not addressed your concerns adequately.